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—Sustainable Development Strategy
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Sustainable Development Policy

Board of Directors approved "Mercuries Life Insurance Sustainable Development Policy" to create maximal value for stakeholders, including policy holders, employees, shareholders, and suppliers based on corporate governance, environmental sustainability, social welfare participation, and disclosure of corporate sustainability information. We are devoted to implement corporate sustainable development by spontaneously following UN sustainable development goals on 12 goals, including "no poverty", "health and welfare", "quality education", "gender equality", "clean water and sanitation", "affordable and clean energy", "employment and economic growth", "reduced inequalities", "responsible consumption and production", "climate actions","conservation of ocean ecology", and "peace, justice and strong institutions" as well as proactively respond to policies and legal regulations related to sustainability published by competent authorities, such as Corporate Governance 3.0 and Green Finance Action Plan 3.0 to fully perform our corporate responsibility. Through the promotion of sustainability organizations and policies, Mercuries Life Insurance ensures the consistency in sustainable management commitment and achieve the vision of "A professional life insurance company that is most capable of creating values".

To manage economic, environmental, and social risks and impacts caused by business operation, we established"Mercuries Life Insurance Sustainable Development Best Practice" and authorize Executive Office under the direct management of the President to be in charge of formulating relevant policies, systems, and management guidelines as well as establishing and executing concrete action plans to promote topics related to sustainable development. Moreover, the Office is responsible for integrating results of annual internal performance, preparing a sustainability report, and submitting to the Board of Directors for approval before publishing it to the public. The report will be disclosed at Market Observation Post System and the Company's website to present our continuous efforts in improving performance of sustainable development.

Note: The Company emphasizes the quality of sustainability information and has formulated"Mercuries Life Insurance Sustainability Report Preparation and Assurance Procedures" on March 10, 2022 to incorporate the management of sustainability information to our internal control system.

Establishment of Sustainable Management Goals

Board of Directors holds a meeting every month to determine important decisions and management policies, including topics in economy, environment, and society, as well as continuously review the implementation effect. By the end of the year, the management plans for next year will be established to draft strategic blueprint for the whole year. President also reports the implementation status of the annual plan to the Board of Directors every quarter to review each indicator and ensure the management goals and policies established. Each business unit shall communicate with and report to the Board of Directors for the progress and performance of business in charge by them to facilitate guidance and suggestions from the Board of Directors.


To strengthen the management of the sustainable development, the Company renamed and established Corporate Governance and Sustainability Committee (hereinafter referred to as Sustainability Committee) under the management of the Board of Directors in 2024. Through the resolution at the board meeting, we formulated"Mercuries Life Insurance Sustainable Development Policy" and"Mercuries Life Insurance Sustainable Development Practice Principles" as the guidance for sustainable development. Based on the organizational regulations of above Sustainability Committee and internal regulations, the Board of Directors is the highest governance unit to stipulate policies for sustainable development while the Sustainability Committee is in charge of corporate sustainable development policies, system or relevant management guidelines as well as the formulation, promotion and supervision of concrete plans."Corporate Sustainability Task Force" convened by President is responsible for actual implementation. Under the Corporate Sustainability Task Force, it contains the environment group, social group, and corporate governance group. The task force is led by senior managers Note 1 , and a meeting will be held every quarter. In 2024, there were 4 meetings in total to follow up the implementation status of sustainable development. It will report to the Corporate Governance and Sustainability Committee and the Board of Directors regularly Note 2.

Sustainability Strategy

Carrying the brand spirit of "A word of promise, a friend for life", Mercuries Life Insurance presents the determination to sustainable development. In compliance with domestic and overseas sustainability regulations, like UN Sustainable Development Goals, UN Global Compact, ISO 26000, Task Force on Climate-related Financial Disclosures (TCFD), Principles for Responsible Investment (PRI), UN Sustainability Accounting Standards (SASB), and Sustainable Development Best Practice Principles for TWSE/TPEx Listed Companies as well as the consideration of topics generally concerned by the financial and insurance industries, including responsible investment, treating clients fairly, fraud prevention, inclusive finance, money laundering prevention & countering financing of terrorism, and digital financial innovation, we combine corporate sustainable development policy with five major capital investments, set the annual sustainable development goals and pay attention to ESG-related topics in order to respond to the trend of global sustainable development and become a professional life insurance company that is most capable in creating values.

Sustainability Initiatives
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Corporate Governance
  • Survey of Top Two Thousands by "CommonWealth Magazine"- top 10 in the financial industry for 18 consecutive years.
  • TCSA - Corporate Sustainability Reports for Financial and Insurance Industry, "Category 1 Platinum Award".
  • Listed in TWSE "Taiwan Employment Creation 99 Index".
  • Passed the certification of ISO 27001: 2022 Information Security Management Systems (ISMS).
  • Passed the certification of BS 10012: 2017 Personal Information Management Systems(PIMS).
Social
  • The National Brand Yushan Award-Best Product Award (2019-2024)
  • The National Brand Yushan Award-Most Popular Brand Award (2023-2024)
  • Faith, Hope & Love Award of Insurance-Best Professional Award of Insurance, Best Education Contribution Award of Insurance, Best Social Responsibility Award, Best Product Creativity Award, Best Integrated Communications Award, Best Communication Office Award (2013-2024)
  • Insurance Quality Award-Highest Popularity- High Distinction Award
  • Insurance Quality Award-Best Sales Representative, Best Claim Settlement Service, Highly Recommendation- Excellence Award
  • Insurance Dragon and Phoenix Award-Excellence Award
  • Golden Torch Award-Annual Innovative Design- Mobile Device Remote Insurance
  • "Sports Activist Awards" Sponsorship- Gold Quality Award by Sports Administration for 16 consecutive years ; with the long-term support to "President Cup National Slow Pitch Softball Tournament" and "Father of Taiwan Slow Pitch Softball- Mr. Chen He-Dong Memorial Cup National Slow Pitch Softball Championship", "Long-term Sponsorship Award" in the category of sponsorship and "Bronze Quality Award" in the category of promotion.
  • Taiwan Financial Award-Consumer Finance Brand Award
  • CSEA Excellent Customer Service Award-Best Site Managerial Supervisor, Best Store Supervisor, Best Site Management Star
Environment
  • Business Weekly Carbon Competitiveness Top 100 for three years in a row (2022-2024).
  • third prize of "2024 Buying Power - Social Innovation Products and Services Procurement".
  • Passed the certification of ISO14001 Environmental Management Systems.
  • Obtained the certificate of ISO50001 Energy Management Systems for the first time.
  • Obtained the assurance report on Scope 1, 2, and 3 greenhouse gases.
Mercuries Life Insurance Inc.

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Headquarter| No. 58, Shitan Rd., Taipei

GUI number | 84443471

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