2024 Goals and Achievements▶ Total assets: NT$1,625.143 billion; net profit after tax: NT$2.175 billion; total income of premium: NT$109.959 billion.
▶ Held a physical shareholders'meeting supporting by the central depositary video conference platform to strengthen the communication with stakeholders.
▶ Passed the certification of ISO 27001: 2022 Information Security Management Systems (ISMS) and BS 10012: 2017 Personal Information Management Systems (PIMS). The pass rate for courses related to information security promotion attended by all office personnel was 100%. We joined Financial Security Operation Center (F-SOC) to strengthen the capacity of information security control through sharing and exchanging with financial institutions.
▶ Recruited information security advisors to participate in the operation of the Board of Directors and provided directors consultation related to information security and seminars to deepen the culture of information security.
▶ From 2024, we purchased cyber insurance to slow and reduce business interruption and the indemnity risk caused by damages suffered by customers or a third party to strengthen management of information security risks.
▶ Conducted risk assessment projects on unethical behaviors and optimized assessment methodology to analyze and evaluate business activities with higher risks of unethical behaviors within the scope of business and establish prevention measures as well as regularly review the adequacy and effectiveness of the measures.
▶ Implemented the introduction of responsibility map system (accountability system) and completed project planning.
▶ Optimized the legal regulation management system to ensure operating activities meeting legal regulations and effectively enhance the culture of regulatory compliance.
▶ Improved the money laundering and terrorism financing risk evaluation mechanism and functions of anti-money laundering system.
▶ Held regulatory compliance risk assessment (CRA) and prepared a regulatory compliance risk evaluation report and risk improvement plan according to the results.
▶ Enhanced the completeness and correctness of the stakeholder management system database to fulfill the stakeholder transaction control.
▶ Conducted regulatory compliance quality audit (QA) to assist and supervise business units to identify and manage compliance risks.
2025 Goals▶ Re-certification of BS 10012: 2017 Personal Information Management Systems (PIMS)
▶ Re-certification of ISO 27001: 2022 Information Security Management Systems (ISMS)
▶ Recruiting information security consultants to participate in the operation of the Board of Directors and offering directors consultation related to information security and seminars to drive the organizational culture of valuing information security.
▶ Renewal of information security insurance to mitigate and reduce liability risks caused by business interruption or the damage to customers or any third party.
▶ Introducing ISO 22301 Business Continuity Management Systems to strengthen the resilience of financial services.
▶ Cooperating with the implementation of Self-regulatory on Responsibility Map System for the Insurance Industry.
▶ Continuously optimizing the legal regulation management system.
▶ Ensuring the completeness and correctness of the stakeholder management system database.
▶ Enhancing the effectiveness of the anti-money laundering system to deepen employees' recognition in anti-money laundering policy and measures.
There are 11 directors in the Board of Directors, and the term of office is three years. Five of them are professional natural persons and four are independent directors (2 are on their first term of office and the other two are on the second term of office). In 2024, a total of 12 board meetings were held. The attendance rate of the whole Board of Directors was 98.48%, and the attendance rate of the independent directors was 100%.
In 2019, the Board of Directors approved the resolution of assigning Vice President, Tien Yu-Ping, at the Executive Office, who has engaged in managerial role in the Board of Directors and the Audit Committee for matters related to corporate governance for more than 10 years, to be the Chief Corporate Governance Officer. In 2024, a total of 27 hours was completed for the required trainings for the chief corporate governance officer (for reappointment of the post, it requires more than 12 hours). The main duties include "handling matters related to meetings of the Board of Directors and the shareholders' meeting", "producing the Board of Directors and shareholders' meeting minutes", "assisting directors' induction and continuous training", "providing information required by directors for business execution", "assisting directors to comply with legal regulations", "reporting the results of nomination, and election of independent directors according to law and whether they are qualified during the term to the Board of Directors", and "assisting matters related to the change of directors" to assist directors for business execution and improve the operation of the Board of Directors.
The Articles of Incorporation stipulates that a candidate nomination system shall be adopted for the election of directors. According to "Remuneration and Nomination Committee Charter", the Remuneration and Nomination Committee under the direct management of the Board of Directors is responsible for formulating the standards of diverse background and independence required for the members of the Board of Directors, including professional knowledge, skill, experience, and gender as well as searching, verifying, and nominating candidates. The nominated candidates of directors shall be approved by the Board of Directors before submitting a motion to the Shareholders' Meeting for election of directors.
The Company established "Director Election and Succession Planning" to regulate the professional qualification and
election criteria for directors and independent directors to meet the provisions of "Company Act", "Regulations Governing
Appointment of Independent Directors and Compliance Matters for Public Companies", and "Regulations Governing
Qualification Requirement and Concurrent Serving Restrictions and Matters for Compliance by the Responsible Persons of
Insurance Enterprises". According to Article 8 of "Regulations Governing Qualification Requirement and Concurrent Serving
Restrictions and Matters for Compliance by the Responsible Persons of Insurance Enterprises", five directors should be elected
from those who have professional qualification and are natural persons; we have met the legal requirement. In addition, we have"
Procedures for Election of Directors" in place to regulate the election of directors to take the whole structure of the Board of
Directors into consideration. The composition of board members must consider diversity; besides, appropriate diversity policy
should be formulated in terms of operation, business model, and development demand. It should include but not be limited to
the standards in the following two dimensions:
